Last updated: October 2025
This Privacy Policy explains how Dripreels (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website, app, and related services (collectively, the “Service”).
We value your privacy and comply with the EU General Data Protection Regulation (GDPR) and other applicable data-protection laws.
By using Dripreels, you agree to this Policy.
1. Who We Are
Dripreels is operated by Nicolai Gundersen Holmø a private individual based in Denmark.
If you have any questions about this Policy or how we handle your data, contact:
2. Information We Collect
We collect only what’s necessary to provide the Service effectively and securely.
(a) Information you provide
Account data – email address, name, and login credentials.
Uploaded content – photos, videos, and related project data.
Payment data – handled entirely by Paddle.com Market Ltd, our Merchant of Record.
We do not store your card or payment details directly.
(b) Automatically collected data
Usage logs (browser type, IP address, device info)
Cookies or similar technologies (see section 9)
Aggregated analytics (anonymized for performance tracking)
3. How We Use Your Data
We use your information to:
Provide and maintain the Dripreels Service
Generate and store your videos
Process payments via Paddle
Communicate with you about updates or issues
Improve functionality and user experience
Comply with legal obligations
We will never sell or rent your data to third parties.
4. Content Ownership and Marketing Use
You always retain full ownership of the photos and videos you upload.
By using the Service, you grant Dripreels a limited license to:
process your files to generate videos; and
use your rendered videos, screenshots, or clips for marketing, portfolio, or demonstration purposes, unless you explicitly opt out by contacting privacy@dripreels.com.
We will never use identifiable client information (addresses, agent names, etc.) for advertising without permission.
5. Payments and Paddle
All transactions are securely processed by Paddle.com Market Ltd, which acts as the Merchant of Record.
Paddle is responsible for handling payment information, taxes (including VAT), and billing data.
You can review Paddle’s own policies here:
Dripreels only receives limited payment metadata (e.g., transaction ID, amount, status) from Paddle for account and credit tracking.
6. Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
Contractual necessity: to provide the Service you request (e.g., create videos, manage your account).
Legitimate interest: to maintain and improve our platform, detect abuse, and ensure security.
Consent: for optional communications or marketing use of your videos.
Legal obligation: to comply with EU consumer and tax regulations.
7. Data Retention
We keep your account data as long as you have an active account.
If you delete your account, we permanently remove all personal information and uploaded content within 30 days, except where retention is required by law (e.g., financial records).
Inactive accounts may be deleted after 24 months of inactivity.
8. Your Rights
Under the GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion
Withdraw consent for marketing or data processing
Request a copy of your data (data portability)
File a complaint with your local data-protection authority
You can exercise these rights by contacting privacy@dripreels.com.
9. Cookies and Tracking
We use cookies and similar technologies to:
Keep you logged in
Remember preferences
Measure anonymous usage analytics
You can disable cookies in your browser settings, but some features may not work correctly.
10. Data Security
We use encryption and secure storage to protect your data.
Files are stored via secure, GDPR-compliant cloud providers (e.g., Backblaze, AWS, or equivalent).
All data transfers are encrypted using HTTPS.
Despite these measures, no system is completely secure, and you use the Service at your own risk.
11. International Transfers
If you access Dripreels from outside the EU, your data may be processed or stored on servers located in other regions.
We ensure all partners (including Paddle and Backblaze) comply with GDPR and use Standard Contractual Clauses (SCCs) where applicable.
12. Children’s Privacy
Dripreels is not intended for users under 18.
We do not knowingly collect personal data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any major changes will be announced via email or on our website.
Your continued use of the Service after changes take effect constitutes acceptance of the revised Policy.
14. Contact
For all privacy-related matters, please contact:
📧 privacy@dripreels.com